Latest online jobs from home in India 2022

Latest online jobs from home in India 2022 

In this Article I will provide you information about Latest online jobs from home in India 2022. If you want to apply than read full Article.

Digital & Device Technical Support – Hyderabad, India

Job ID: 220093439 | Hyderabad, TS

Digital & Device Alexa Support Associate
Hyderabad

An Amazon Digital & Device Alexa Support Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Are you curious about new platforms and technologies and have a desire to deliver world-class customer service? Are you excited by the idea of owning a problem and innovating on behalf of customers? Can you deal with ambiguity and keep up with the pace of a company whose cycles are measured in weeks, not years?

Amazon introduced the first Kindle in 2007 — at that time, it offered 90,000 eBooks and sold out 5.5 hours after the announcement. Since then, we have expanded to become the best-selling e-reader family in the world. We have gone beyond Kindle with our powerhouse Fire tablets, built for work and play with our Fire operating system. For streaming media lovers, we have created Amazon Fire TV, Fire TV Stick, and Fire TV Edition with voice search. Fire TV devices come with access to 500,000 movies, TV shows, and tens of thousands of channels, and apps. In 2014, we introduced Amazon Echo and Alexa, the voice service that powers Echo and other devices so customers can play music, control their smart homes, and get information, news, weather, and more using just their voice. Alexa is now integrated with over 20,000 third party devices from 3,500 brands. Alexa has 50,000 skills and developers in 180 countries. Want to know more, join our team!

Knowledge & Skills Required

Customer Focus:

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned
• Flexible with the working schedule; may be expected to work weekends, holidays and events
• Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Technical Aptitude:

• Familiarity with variety of Device Platforms (Desktops, Laptops, Tablets, Mobiles, Gaming consoles, Streaming devices) and Digital Services (Videos, Music, Apps, Video Games, streaming content, Cloud Storage) and associated technical terminologies
• In-depth knowledge of Wi-Fi technologies (Devices / Connectivity / Types)
• Working knowledge of all kinds of mobile and computer OS ( Mac / iOS / Windows )
• Ability to translate complex technical information / instructions into a simple language that would ensure seamless trouble shooting
• Basic awareness about Amazon’s Devices and Digital Services (Subscriptions)
• Awareness of latest trends and developments in the technology industry
• Technically inclined with a drive to challenge existing processes and innovate

Communication Skills:

• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Excellent documentation skills
• Good comprehension skills – ability to clearly understand and state the issues customers present
• Ability to concentrate – follow customers issues without distraction to resolution
• Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently

Problem Solving Skills:

• Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
• Ability to approach problems logically and rationally
• Action oriented and self-disciplined
• Organized and detail-oriented
• Ability to quickly and effectively prioritize work time in various departments to meet business need
• Ability to maintain composure in highly escalated situations
• Qualified candidates will be comfortable in a multi-tasking, high-energy environment.They will be creative and analytical problem solvers with a passion for excellent customer service

Qualifications required

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

About Amazon.com

“Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” – Jeff Bezos

Amazon.com – a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry. We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.

Technological innovation drives the growth of Amazon, offering our customers more selection, convenient shopping, and low prices. Amazon Web Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, CloudFront and SimpleDB, that powers Amazon.com. Developers can build any type of business on Amazon Web Services and scale their application with growing business needs.

We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. We're making history and the good news is that we've only just begun.

About Amazon India

Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.

We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched www.amazon.in for shoppers in India. With www.amazon.in, we endeavor to give customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In 2 years since launching our India operations, we have expanded our offering to over 22 million products across 100s of stores! Our philosophy of working backwards from the customers is what drives our growth and success.

We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always “Day 1” and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India.

Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.

About the Digital & Device Alexa Support (D2AS) Team

The Digital and Device Alexa Support (D2AS) vision is to create innovative support experiences for customers using Amazon’s next-generation Digital and Device products through intelligent self-service solutions and a world-class Tech Support organization. In line with our vision and customer expectations, D2AS WW English (WWE) associates are experts in D2 products and we foster a culture of innovation and agility to raise the bar for technical support in an evolving environment of interconnected devices and services.

Communications Manager

Bengaluru, Karnataka

Job details

Benefits & Perks

Health insurance, Paid sick time

Job Type

Full-time

Regular / Permanent

Benefits

Pulled from the full job description

Health insurance

Paid sick time

Full Job Description

Job : Business Support and Management

Primary Location : Asia-India-Bangalore

Schedule : Full-time

Employee Status : Permanent

Posting Date : 16/Aug/2022, 1:13:19 PM

Unposting Date : 30/Aug/2022, 5:59:00 PM

Role Responsibilities

This role will be responsible for defining and running internal communications and external communications including social media posts content for GBS T&I. The role will support the Head of Business Management GBS T&I to deliver on communications and engagement strategy/agenda for the business unit. This role will also be responsible for running special initiatives as needed and as assigned in the areas of employee experience and communications.

RESPONSIBILITIES*

• Create communication strategies and plans for internal and external communications
• Plan and execute internal communications campaigns
• Liaison with external agencies or work with internal teams to build out creative content
• Understand the brand guidelines and review and create material accordingly
• Drive employee engagement communication
• Drive effective leadership communication
• Partner with the HR & Recruiting teams as well as external corporate communications to drive collaborative, integrated, inspirational communications around employer branding that help retain existing employees and continue to recruit the world's best and brightest.
• Partner with external communications & social media teams to develop strong internal communications components of major external announcements
• Storyboard or translate ideas to successfully cover employee engagement programs, internal events, townhalls etc.
• Should be able to work in a cross-team environment and coordinate between internal stakeholders, business owners, designers and marketers for the successful execution of projects within allotted budgets
• Should be able to prioritize, drive and manage multiple projects/campaigns at the same time.
• Good understanding of communication across tactics and platforms - offline, online, social, digital etc.
• Create content as per the medium and drive content strategy that is aligned to target audience needs
• Keep a track of latest communication trends and best practices and leverage them as much as possible within the available framework

Regulatory & Business Conduct *

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders*

• Head of GBS T&I, GBS T&I MT, TTO Communications team, TTO Communications Squad, CABM Teams (country & global)

Other Responsibilities*

• Embed Here for good and Group’s brand and values in GBS T&I; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

QUALIFICATIONS*

TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS

• Good understanding of communication across tactics and platforms - offline, online, social, digital etc.
• Ability to create content as per the medium and drive content strategy that is aligned to target audience needs
• Ability to effectively review content for effectiveness and quality without tampering or taking away from the original intended meaning
• Ability to prioritize and plan efficiently when dealing with multiple caimpaigns, requests and stakeholder changes/ feedback/ suggestions.
• Project-management and team-leading skills in overall work and service delivery approach.
• Experience in Global stakeholder management is an added advantage
• Experience in employee engagement and corporate communication
• Should be well versed with latest communication trends and best practices and leverage them as much as possible within the available framework

Our Ideal Candidate

• Industry Knowledge Entry
• Organizational Communications Core
• Planning: Tactical, Strategic Entry
• Project Management Entry

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.